My experience at Best Western Peace Arch Inn was exceptional, the staff was remarkably efficient and friendly. The rooms were up to par; spacious and tidy. Every time i would go out for a stroll outside there would be smiling faces to greet me at the reception. The amenities were great, scrumptious breakfast in the morning and evening dip in the pool. I would recommend this hotel; 5/5. Loved my stay! :)
My stay at the best western peace arch was wonderful. Rooms are clean with friendly staff. It close to my family relatives house. With easy access to hwy 99, shopping mall and some restaurants.I would recommend this hotel and will stay there again.
We arrived here Sunday evening. We had a fire in our new apartment with lots of water damage. They are amazing here, Abdul and the other desk clerks have been amazing with helping us arrange things, and they have also allowed my husband to "blow off steam" when needed. 5 stars for customer service, from the desk clerks to the hotel maids and even the maintenance man. You are all great people thank you so much for your kindness in a devastating time.
Abdul, Sam are the best as well as the rest of the desk clerks. Our maids were awesome. Breakfast is really quite good nice variety. Love the swimming pool and hot tub. Rooms are always clean and hotel is quiet and secure. Thanks so much for a great stay!!!
My company provided them with our credit card number, as they have in the past, but when I checked in I was asked for a second credit card. When I pointed out that they were given a credit card number and why we hadn't had this problem in the past, Prabh advised that he hadn't checked me in in the past. I asked to speak with a manager, he told me his is the manager, I asked to speak with the owner, he said he is the owner. When I questioned that, he said that when he's on shift he's the owner, as everything is his responsibility. When I asked why he needed a second credit card, he said that I might break something. Why would I have a party this time, but never in the past? I told him that they should have told us when we booked if the policy had changed, he said he's going by the book. He finally checked me in, I get to the room, turn on the water in the kitchenette (which is older than I am)...nothing, the cold water doesn't turn on, I hang my head in despair, only to see a hole in the carpet the size of a deck of cards. I turn to put my backpack on the chair, the arms look like a dog chewed them. I opened the blinds and saw that 4 or the slats in the air conditioner below are broken. What the heck did he think I was going to break?! Everything was already broken!!!! I called the front desk and told him about the water, he said he'd send someone up. A couple of minutes later, Prabh is at the door. While he's fixing the water, I take the opportunity to point out the deficiencies in the room so that they can't blame me for breaking them, and I ask him what I could have broken in there, as everything is already busted! Will NEVER stay here again. Last time I stayed there it was for 2 or 3 nights of work, the hotel was in full renovation mode, which I didn't know before booking. I asked to be put in a quiet room, as I am sensitive to noise, they put me right next to the elevator on the same floor as a group of guys who kept yelling down the hall to each other. I asked to be moved, which they did. I thought I was in the clear until I was woken up first by the people above me simply moving around, and after finally falling back to sleep, the construction crew showed up before 7am and started working in the hall outside my room, yelling back and forth to each other, and just as I thought they were done and I could get some rest, someone started vacuuming right outside the door, not even 8am!!! Not sure what I was thinking giving them another chance after that, but the joke is clearly on me. WON'T be back....EVER!!!!
Best Western Peace Arch Inn is a Canadian Lodging based in Surrey, British Columbia. Best Western Peace Arch Inn is located at 2293 King George Hwy, Surrey, BC V4A 5A4, Canada.
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