Decent guys - willing to make things right
I always recommend your company and I will be a loyal client (if I need you) for as long as I own my home. Thank you for your kindness !
I am going to assume that new ownership took over after all these other stellar reviews were posted cause these guys now are a total clown show. They called me to ask if they could be 2hours late for my appointment which I accepted. Then the guy shows up an additional half hour late. Get my front door lock re-keyed and then additional keys made for the front door and 4 other keys for building access. So a total of 8 keys. 2 keys this guy cut didnt work at all yet he blamed the door locks even though the other 2 keys of the group of 4 worked fine. He comes back the next day only to tell me he cant explain why of the 4 same keys he cut 2 worked and 2 didnt. He left us with 2 less keys then we paid for and we just got so frustrated that we told him to leave and to keep the $10 he owed us. If I could I would rate these guys negative stars and I would do it with joy in my heart. Also anyone whom I spoke with on the phone from Century had horrible command of the English language which made this hell all that much worse. Use anyone but these guys please, I implore you. Save yourself the grief we went through.Addition as of May 22 / 2018:And now you can see who I'm dealing with by the owners response to my first comment/review. I'm crazy right? This guy legitimately tried to bribe me with $50 to remove my review. I basically had to tell him 5 times I wasn't removing my review and I even tried to explain to him what the review system was for but he wasn't having any off it. He called me out of the blue and I was stuck on the phone with him for 45 minutes as he begged me and attempted to bribe me to remove the review until he finally gave up and ended the call. He called me a liar twice and offered me a bribe yet I am the crazy one. This guy is totally out to lunch. It now makes me really question the legitimacy of all the high star reviews he has. Also let it be known that I have received no money from this man as I refused to deal with him at all after the second service call solved nothing. He claims he refunded me money.....he offered multiple times but found out quickly I can't be bought. So which one of us is the liar here? 8 keys paid for, and only 6 work after two service calls, not to mention my time sorrily wasted......but I must be lying.
Almost ran me over on the crossroad if I had not jump back.
David was amazing kind and helpful with my car when I found myself with none of my keys. He went out of his way to help me and explained every bit of the process along the way! I'm so happy with my service. Hopefully I don't need this kind of assistance again but of I do, I know who to call!
CENTURY LOCKSMITH is a Canadian Locksmith based in Surrey, British Columbia. CENTURY LOCKSMITH is located at 16515 108 Ave, Surrey, BC V4N 1N6, Canada.
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