Had some old furniture I wanted restored and modernized. Sonya picked a fabulous upholstery and colour. Looks better than new. Friendly staff and great attention to detail. I would recommend to anyone.
Had my old ratty chair reupholstered, it is now a beautiful chair again. Thank you guys so much for the excellent workmanship. Happy customer. I will definitely tell my family and friends where to go when they need upholstery done.
Had work done here on several occasions.... creating unique pieces.. and covering old furniture... staff assisted in both design and material choices... service was prompt,professional.... and reasonably priced... will continue to get my business in the future
We had to replace all the chair cushions for our antique dining room set and Surrey Upholstery did an outstanding job. The chair cushions looked and felt like new again. I couldn't believe the difference and wished I had done it a long time ago. Good work Sonja
!!!WARNING!!! CAUTION TO ALL POTENTIAL CUSTOMERS FROM ONE CONSUMER TO ANOTHER; LOOK ELSEWHERE TO SATISFY YOUR NEEDS & DON'T TRUST THIS COMPANY!!! !!!CONSIDER YOURSELF WARNED!!! I FOUND THEM ONLINE & ASKED THEM TO REUPHOLSTER A MINT CONDITION SOFA & ARMCHAIR THAT I PAID $9K FOR IN 2014: I ALSO DROPPED OFF ALL OF MY EXISTING COVERS WHICH I WARNED MAY HAVE SHRUNK SINCE I HAD WASHED THEM A FEW TIMES; THEY DEMANDED THAT I PAY $2700 FOR MY ORDER IN ADVANCE ALTHOUGH A DEPOSIT IS MORE CUSTOMARY; THEY TOLD ME IT WOULD ONLY TAKE A FEW WEEKS BUT MORE THAN 3 MONTHS LATER THEY FINALLY CAME TO INSTALL MY NEW COVERS; TO MY SURPRISE THE COVERS THEY CUSTOM MADE FOR ME WERE 1/2" TOO SMALL & DESPITE ARRANGING TO HAVE THEM REDONE, I NEVER HEARD BACK FROM THEM DESPITE THE MULTIPLE ATTEMPTS I MADE TO CONTACT THEM!!! AT ONE POINT THEY ARGUED THAT THEY WERE NOT AWARE THAT MY EXISTING COVERS HAD BEEN WASHED & MAY HAVE SHRUNK.I ASK YOU, WHAT PROFESSIONAL UPHOLSTERER CANNOT TELL WHETHER OR NOT A FABRIC HAS BEEN WASHED?!JUST IN CASE THEY TRY TO CLAIM THAT THEY HAVEN'T DONE WORK FOR ME AS I CAN SEE THEY HAVE DONE FOR OTHER POOR REVIEWS, I'VE ATTACHED THE QUOTE THEY EMAILED TO ME.Reply: I'D LIKE A REFUND!!! I EXPLICITLY WARNED YOUR STAFF THAT THE COVERS I HAD DROPPED OFF HAD BEEN WASHED VERBALLY OVER THE PHONE AT THE TIME I CALLED IN TO CLARIFY MY ORDER AND HAD THEREFORE SHRUNK > IT SHOULD HAVE BEEN EXPLAINED TO ME THAT SINCE THEY HAD SHRUNK, IT WOULD HAVE BEEN NECESSARY TO PICK UP MY FURNITURE TO HAVE THE COVERS MADE TO MEASURE & DELIVERED UPON COMPLETION >>> NOT IGNORED & THEN BLAMED ON THE CUSTOMER! ALSO, THE COVERS WERE OBVIOUSLY WASHED & WRINKLED, SO I CANNOT ACCEPT THAT IS WAS NOT OBVIOUS TO BEGIN WITH. FURTHERMORE, THE LACK OF PROFESSIONAL CONDUCT I WAS TREATED WITH COMPLETELY IGNORED IS UNFORGIVABLE. NOT TO MENTION HAVING TO WAIT 6 MONTHS FOR COVERS QUOTED TO ME TO TAKE ONLY A FEW WEEKS!UNACCEPTABLE!
Surrey Upholstery is a Canadian Home Goods Store based in Surrey, British Columbia. Surrey Upholstery is located at 8567 132 St, Surrey, BC V3W 4N8, Canada.
Please contact with Surrey Upholstery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Surrey Upholstery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider